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Malaysia Airlines Media Statement on MH370 Flight Incident : (Updates)

                                             



8th Media Statement: ( March 09, 02:43 PM MYT +0800 )

Statement by MAS GCEO, Ahmad Jauhari Yahya
Together with all those affected by the MH370 incident, we understand the need to provide regular updates on the progress of the search and rescue operations.  As the hours turn into days, we at Malaysia Airlines are similarly anxious and we appreciate the patience, support and prayers from everyone. 
We however acknowledge that the most affected group in this incident is the families of those on-board. As such, our primary focus at this point in time is to care for the families. This means providing them with timely information, travel facilities, accommodation, meals and emotional support. Initial financial assistance has been given out to all families. Caregivers are already assigned to each family and they are trained staff and volunteers from Malaysia and Australia.
Family members of the MH370 passengers from Beijing who wish to travel will be flown in stages to Kuala Lumpur on the available flights.  We are also communicating with the families from other nations to similarly arrange for their travel to Kuala Lumpur. 
In the event flight MH370 is located, a Response Control Centre (RCC) in the area will be activated to support the needs of families.
The airline continues to work with the authorities and we appreciate the help we are receiving from all parties during this critical and difficult time.

7th Media Statement: ( March 09, 09:30 AM MYT +0800 )

Sepang, 9 March 2014: More than 24 hours after the lost of contact with Malaysia Airlines Flight MH370, the search and rescue teams are still unable to detect the whereabouts of the missing aircraft.
The airline is doing its utmost to provide support to the affected family members, this includes immediate financial aid.
The airline has deployed a team of 94 caregivers consisting of well-trained staff and also Tzu Chi Foundation members to provide emotional support to the families. The airline will also be deploying another set of caregivers to Beijing later today.
Last night, a Malaysia Airlines’ Senior Management team arrived at Beijing to address the media and met with family members. Families of affected passengers in Kuala Lumpur were also met by the team.
Meanwhile, Malaysia Airlines will set up a command center at Kota Bharu, Malaysia or Ho Chi Minh, Vietnam as soon as the location of the aircraft is established and the airline will make the necessary arrangements.
The airline is continuously working with the authorities in providing assistance. In fearing for the worst, a disaster recovery management specialist from Atlanta, USA will be assisting Malaysia Airlines in this crucial time.

6th Media Statement: ( March 09, 02:00 AM MYT +0800 )

Sepang, 9 March 2014: Malaysia Airlines humbly asks all Malaysians and people around the world to pray for flight MH370.
It has been more than 24 hours since we last heard from MH370 at 1.30am. The search and rescue team is yet to determine the whereabouts of the Boeing 777-200 aircraft. 
An international search and rescue mission from Malaysia, Singapore and Vietnam was mobilized yesterday morning. At this stage, they have failed to find evidence of any wreckage. The sea mission will continue overnight while the air mission will recommence at daylight.
We are dispatching all information as and when we receive it. The situation in Beijing is also being monitored closely. As many families of passengers are in China, we have deployed our “Go Team” to Beijing with a team of caregivers and volunteers to assist the family members of the passengers.
Once the whereabouts of the aircraft is determined, Malaysia Airlines will fly members of the family to the location. Travel arrangements and expenses of immediate family members will be borne by Malaysia Airlines. 
Our sole priority now is to provide all assistance to the families of the passengers and our staff. We are also working closely with the concerned authorities in the search and rescue operation
The families may contact +603 7884 1234 (Kuala Lumpur) / +8610 6437 6249 (Beijing)
For media queries, kindly contact +603 8777 5698/ +603 8787 1276.
There will be a press conference at Sama Sama Hotel at 9.00 am today 9 March 2014 by DCA.

5th Media Statement: ( March 08, 07:20 PM MYT +0800 )

Sepang, 8 March 2014:  The families of all passengers on board MH370 are being informed. The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants) and 12 crew members.
An international search and rescue mission was mobilized this morning. At this stage, our search and rescue teams from Malaysia, Singapore and Vietnam have failed to find evidence of any wreckage.
The sea mission will continue while the air mission will recommence at daylight.
For the passenger manifest of MH370, click here.
The passengers are of 14 different nationalities. All crew on-board are Malaysians.
The below table shows the latest number of passengers and their nationalities:-
Nationality
Total
China/Taiwan
153 including infant/1
Malaysia
38
India
5
Indonesia
7
Australia
6
France
4
USA
3 including infant
New Zealand
2
Ukraine
2
Canada
2
Russian
1
Italy
1
Netherlands
1
Austrian
1
Our thoughts and prayers are with all affected passengers and crew and their family members.
The public may contact +603 7884 1234.
For media queries, kindly contact +603 8777 5698/ +603 8787 1276.

4th Media Statement: ( March 08, 04:20 PM MYT +0800 )

Sepang, 8 March 2014: Malaysia Airlines is still unable to establish any contact or determine the whereabouts of flight MH370. Earlier today, Subang ATC had lost contact with the aircraft at 2.40am. The last known position of MH370 before it disappeared off the radar was 065515 North (longitude) and 1033443 East (latitude).
We are still trying to locate the current location of the flight based on the last known position of the aircraft. We are working with the International search and rescue teams in trying to locate the aircraft. So far, we have not received any emergency signals or distress messages from MH370. We are working with authorities and assure that all sources are deployed to assist with the search and rescue mission. 
The passenger manifest will not be released until all families of the passengers have been informed. The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants) and 12 crew members.
We are deploying our “Go Team” to Beijing which will depart Kuala Lumpur International Airport at 4.30pm with a team of caregivers and volunteers to assist the family members of the passengers.
The passengers are of 14 different nationalities. All crew on-board are Malaysians.
Please take note that the earlier statement did not include the number of Indian nationals. This was due to confusion between the country code of Indonesia and India.
The below table shows the latest number of passengers and their nationalities:-
Nationality
Total
China/Taiwan
154 including infant
Malaysia
38
India
5
Indonesia
7
Australia
6
France
4
USA
3 including infant
New Zealand
2
Ukraine
2
Canada
2
Russian
1
Italy
1
Netherlands
1
Austrian
1
Our focus now is to work with the emergency responders and authorities and mobilize our full support.
Our thoughts and prayers are with all affected passengers and crew and their family members.
The public may contact +603 7884 1234.
For media queries, kindly contact +603 8777 5698/ +603 8787 1276.
The airline will provide regular updates on the situation. There are many unvalidated reports out in the media and Malaysia Airlines strongly urges the media and the public at large to only report from official statements from Malaysia Airlines and the Government of Malaysia.

3rd Media Statement: (March 08, 10:30 AM MYT +0800)

Ladies and Gentlemen, we are deeply saddened this morning with the news on MH370.
Malaysia Airlines confirms that flight MH370 had lost contact with Subang Air Traffic Control at 2.40am, today. There has been speculation that the aircraft has landed at Nanming. We are working to verify the authenticity of the report and others.
Flight MH370 was operated on a Boeing 777-200 aircraft. It departed Kuala Lumpur at 12.41 am earlier this morning bound for Beijing. The aircraft was scheduled to land at Beijing International Airport at 6.30am local Beijing time. 
The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants), 12 crew members. The passengers were of 14 different nationalities - citizens from:-
1.    China – 152 plus 1 infant
2.    Malaysia - 38
3.    Indonesia - 12
4.    Australia - 6
5.    France - 3
6.    United States of America – 3 pax plus 1 infant
7.    New Zealand - 2
8.    Ukraine - 2
9.    Canada - 2
10.  Russia - 1
11.  Italy - 1
12.  Taiwan - 1
13.  Netherlands - 1
14.  Austria - 1
This flight was a code share with China Southern Airlines.
We are working with authorities who have activated their Search and Rescue team to locate the aircraft.
Our team is currently calling the next-of-kin of passengers and crew.
The flight was piloted by Captain Zaharie Ahmad Shah, a Malaysian aged 53. He has a total flying hours of 18,365hours. He joined Malaysia Airlines in 1981. First officer, Fariq Ab.Hamid, a Malaysian, is aged 27. He has a total flying hours of 2,763 hours. He joined Malaysia Airlines in 2007.
Our focus now is to work with the emergency responders and authorities and mobilize its full support. Our thoughts and prayers are with all affected passengers and crew and their family members.
The airline will provide regular updates on the situation. The public may contact +603 7884 1234. For media queries, kindly contact +603 8777 5698/ +603 8787 1276.
Next-of-kin may head to the Support Facility Building at KLIA’s South Support Zone. For directions, call 03 8787 1269. 


2nd Media Statement: (March 08, 09:05 AM MYT +0800)

We deeply regret that we have lost all contacts with flight MH370 which departed Kuala Lumpur at 12.41 am earlier this morning bound for Beijing. The aircraft was scheduled to land at Beijing International Airport at 6.30am local Beijing time. Subang Air Traffic Control reported that it lost contact at 2.40am (local Malaysia time) today.
Flight MH370 was operated on a Boeing B777-200 aircraft. The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants), 12 crew members. The passengers were of 13 different nationalities. Malaysia Airlines is currently working with the authorities who have activated their Search and Rescue team to locate the aircraft. Our team is currently calling the next-of-kin of passengers and crew.
Focus of the airline is to work with the emergency responders and authorities and mobilize its full support. Our thoughts and prayers are with all affected passengers and crew and their family members. The airline will provide regular updates on the situation.
The public may contact +603 7884 1234. For media queries, kindly contact +603 8777 5698/ +603 8787 1276.
For the next-of-kin, please inform them to to Anjung Tinjau, Level 5, KLIA. Our staff will be there to assist. Transport will be provided to go to the South Support Zone Facility building for the next-of-kin.
Or next-of-kin may head straight to the Support Facility Building at KLIA’s South Support Zone.


1st Media Statement: (Saturday, March 08, 07:30 AM MYT +0800)

Sepang, 8 March 2014: Malaysia Airlines confirms that flight MH370 has lost contact with Subang Air Traffic Control at 2.40am, today (8 March 2014).
Flight MH370, operated on the B777-200 aircraft, departed Kuala Lumpur at 12.41am on 8 March 2014. MH370 was expected to land in Beijing at 6.30am the same day. The flight was carrying a total number of 227 passengers (including 2 infants), 12 crew members.
Malaysia Airlines is currently working with the authorities who have activated their Search and Rescue team to locate the aircraft.
The airline will provide regular updates on the situation. Meanwhile, the public may contact +603 7884 1234 for further info.

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