Coastal Aviation released a statement regarding steps taken after the recent significant accidents.
Dear Colleague
As promised, I would like to update you on what steps
Coastal Aviation is taking in the short term to ensure the safety of our
passengers.
As you can imagine, the last few days have been exceedingly
busy. We have made decisions as a result of intense internal discussion, but
also from looking at the comments we have received from you, our stakeholders.
I would like to thank you all for your input and support.
With all of this in mind we have taken a long and hard
look at our existing operations aircrew and split the crew into two distinct
groups based on experience.
Effective immediately to be classified as an
experienced Coastal Captain, you must have in excess of 3000 hours of accident
free total flying time (approximately 5 years as a commercial pilot) with in
excess of 1000 hours of Pilot in Command of an aircraft in single pilot
operations in remote and challenging terrain, with a minimum of 500 of these
hours in Tanzania. This group will be the only pilots allowed to fly on their
own and will be subject to a full operational route safety check every 2 months
to ensure that they are following the rules, (also called our Standard
Operating Procedures (SOP). Normally these checks are every 6 months.
The remaining group of pilots will fly with a
Coastal-employed Safety Pilot on board. The Safety Pilot's responsibility will
be to assist the Captain in a variety of tasks, but primarily to assist with
adherence to SOPs and Checklists for everyone's safety. By extension, this also
means a better guest experience.
We have already implemented these changes in our
Serengeti Operations and will be implementing the changes across our network
this week.
The plan will evolve as we progress. I can assure you
it will only evolve in the direction of even greater safety.
There are many other factors and areas we will get the
chance to address with time; however, for now, I do not wish to interfere with
any third party government investigations.
That being said, we will be commissioning an aviation
industry recognized, independent audit team to conduct a full top-down review
of our company. We are fully committed to restructuring our operations as to
the recommendations that arise out of this process and the current
investigations.
These new procedures will have a major effect on the
amount of flights we can offer, across our network. Nothing is more important
than the safety of our guests. We are fully committed first and foremost to
providing safe aviation services and as such, that shall be our first
consideration.
We will try, where ever possible to keep the network
integrity, but we may need to significantly reduce the capacity we can offer.
This may affect some of the bookings that you have made with us. We are working
hard to limit the inconvenience of these changes, but we know you understand -
our primary motivation will be safety.
I will report back early next week with an update on
our restructuring process and to keep you in the overall picture of how our
changes are being implemented.
In the meantime, I am available to discuss any and all
of this, at any time.
Thank you once again. Your support has been amazing.
Your sincerely
Julian Edmunds
Managing Director
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